# Contact Posthut

Email us with the address on your account and a short description of what happened. Never send passwords or access tokens.

[support@posthut.app](mailto:support@posthut.app)

### 1. Describe the issue

Tell us what you expected and what happened instead.

### 2. Identify your account

Write from, or mention, the email address you sign in with.

### 3. We reply by email

Support is handled by email. There is no live chat.

## Questions and answers

### Where can I manage billing?

Signed-in customers can open Billing from their account to change plan, update payment details, download invoices or cancel.

### Is there support inside the app?

Yes. Signed-in customers can open Support in Posthut to send and follow a request.